My child says they are being bullied
Choose the information that is relevant to your question.
My child says they are being bullied
1. What you might notice
Your child reports upsetting behaviour or you notice a change in how safe they feel. Establish what is known and what still needs investigating; address immediate safety first.
2. What to ask
- Who will investigate and when will we hear back?
- What will help my child feel and be safe now, including during breaks and transitions?
- How will we check whether the behaviour stops?
3. What to record — and why
Dates, locations and specific actions: Helps school identify events and investigate.
Child’s account, observations and other evidence: Keep the sources separate; preserve messages securely without circulating them publicly.
Immediate safety needs: Makes urgent protective steps explicit.
Reports, school replies and follow-up: Shows what was raised, the response and what remains unresolved.
4. An example
Fictional example, not an account of North Cestrian or a particular child.
My child reports repeated name-calling at lunch. Please confirm who will look into this and what arrangements will help keep them safe while you do.
5. Your next step
Report through the school’s published route and ask for a safety plan and review. Use the incident template. Call 999 for immediate danger; consider police reporting where a crime may have occurred.
School may not be able to share another child’s personal information or sanction. Ask about the investigation outcome so far as it can be shared and the measures protecting your child.
Copy a preparation template
Complete your own copy outside this website. Use only the headings that help; the explanation above shows why each matters.
My child says they are being bullied — PRIVATE PREPARATION NOTE Dates, locations and specific actions: [Your note] Child’s account, observations and other evidence: [Your note] Immediate safety needs: [Your note] Reports, school replies and follow-up: [Your note] Main question or action requested: [Your note] Agreed follow-up: [Your note]
Check the guidance
GOV.UK: bullying and reporting
Guidance checked 14 October 2026. Check current rules before formal action.